In so many ways platforms like Twitter and Facebook are a good thing.
Whatever good is.
A chance to connect.
A chance to share.
A chance to discover.
But in so many other ways those same platforms are, undeniably, a bad thing.
Under the cover of anonymity ugly people scream from the shadows; seeking to cause the maximum amount of hurt, upset and distress in the fewest possible number of characters.
Nuance, debate, discussion and difference of opinion are lost and, in their place, comes brutality from the darkest souls.